Business Policies

Privacy Policy

No information will be shared. Your information will be entered into Valea Auto Parts's customer database and will not be shared any other company or persons.

Payment Policy

·       We accept the payment via Paypal

·       Please purchase and pay for the item through Paypal

Shipment Policy

·       The item will be sent after packing carefully.

·       Tracking number will be provided.

·       Shipment method can be changed according to your choice, Express or Shipment.

·       We ship the items in 24 hours through Turkish Postal System for standard Shipment and DHL  or UPS for Express shipment.

·       During the holidays delivery can be longer.

·       You will receive the tracking number after sending the item.

·       Please DO NOT forget; we are not carrying the items to you. We just deliver to your selected carrier’s office in a promised time frame!!!

·       Delivery Time for Express Shipment is 2-5 business days,

·       About Standard Shipment;

·       Some countries have strick customs rules and multiple transferring centers and parcels can be waited longer, such as South American countries, Mexico, Malta, etc. Please if you need this item urgently, buy with the Express Shipment option. 


Estimated delivery time via Standard Shipment;

·       United States, Europe, Middle East, Russia and North African Countries: 10-15 business days

·        Far East Countries, Australia: 15-25 business days

·       South America, Middle and South African Countries: 14-60 business days

Return Policy

·       Please notify us before sending the item back.

·       You may send the item back if you receive the wrong or faulty item.

·       We can send the new item again if you want.

·       We will refund your payment back if you want.

·       If there is no wrong or faulty items, only the item’s payment will be refunded.